Shipping & Delivery Policy

Delivery

  1. DEMETERSCHOICE.CO provides delivery with a minimum purchase of RM50.00 per order applicable to area in Penang Island.
  2. DEMETERSCHOICE.CO also provides delivery with a minimum purchase of RM100.00 per order applicable to area in Peninsular Malaysia.
  3. Delivery charges will be calculated depending on the distance, weight of purchase and time of booking transporter service.
  4. THE BUYER must pay delivery charges directly to the transporter.
  5. Order processing will 1-3 business days if stock is available.
  6. If stock not available we will order and inform the customer through telephone.
  7. Please note that the appointed transporter only delivers to one delivery address per order.
  8. DEMETERSCHOICE.CO will not responsible for:
    1. incorrect delivery address
    2. recipient is not available during attempted delivery​​​​​​​
  9. In the event of delivery failure DEMETERSCHOICE will not responsible for:
    1. ​​​​​​​repack new/fresh items for delivery
    2. rearrange for another delivery

 

 

Payment

  1. All Goods purchase are subject to a ONE-TIME payment.
  2. Payment can be made through various payment method we have available such as Visa, Master card or On-line banking
  3. Payment by cards (credit or Debit cards) are subject to validation checks and authorization by your card issue.

*If we do not receive the required authorization, we will not liable for any delay or non-delivery of your Oder.